About Me | ERG

Elvin Ryan Germain

Visual Communicator

Professional Statement

Industrious, self-motivated, results-oriented individual seeking an opportunity to contribute to the development of information technology and communications in Saint Lucia and enhance my professional skills. Possess good analytical, forecasting, critical thinking and problem-solving skills with a sound understanding of graphic design and information technology. Good knowledge of social media marketing. Creative and very flexible whether working individually or within groups. 3+ years experience photography database management and supporting Windows-based client operating systems and software.

Resume

Portfolio

Achievements

Work Experience

Performance Management and Delivery Unit (PMDU),
Office of the Prime Minister Saint Lucia
Staff Officer, August 2019- January 2024

Manages administrative affairs, Unit operations and advises Deputy Director or Director on unit affairs.
Design and maintain a unit database for the Unit’s staff for human resource, administrative and asset registry purposes.
Coordinate logistics for the Director and the Deputy Director of the Unit to organize special events and meetings, such as Cabinet Retreats and stakeholder engagements.
Facilitate capacity building focusing on business technology, public relations and communications.
Prepare communication materials (online or print) to demonstrate the impact of the Unit, drawing on key insights to facilitate decisions that drive results in priorities.
Aid stakeholders in implementing a comprehensive communication plan and strategies exhibiting the impact of government projects and initiatives.
Provide I.T. support for all technology-based and network infrastructure- hardware, software, and policies including Windows-based laptops, Cloud Computing, etc.
Manage multiple tasks and prioritize workload with minimal supervision managing various tasks and prioritizing

Saint Lucia Boys Training Centre, Ministry of Equity
Activities Coordinator, 2011-2019

Coordinated logistics of all activities undertaken in tandem with other programs at the Boys Training Centre.
Created and executed new activities and programs that sustain the wards’ interest.
Communicated and collaborated with relevant internal and external customers to deliver the activities and programs at the Boys Training Centre.
Attended meetings, workshops, and training with external agencies regarding the mandate of the Boys Training Centre.
Monitored and evaluated activities and made recommendations to the Management of the Centre.
Managed a database on the wards of the Boys Training Centre to draw on trends and patterns.
Created and managed social media marketing and relevant public relations for the Boys Training Centre.
Implemented and managed a photography database of events, activities, and rehabilitative programs under the Boys Training Centre.
Prepared communication materials (press releases, newsletters, magazines, online media) to demonstrate the rehabilitative programs of the Boys Training Centre, drawing on key updates on activities and programs.
Provided technical support for technological-based devices such as hardware, software and network infrastructure.
Managed multiple tasks and prioritized workload with minimal supervision.
Maintained high customer service to all support requests and adhered to Public Service standard policies and procedures.

Flow Saint Lucia (formerly known as Lime Telecommunications)

Tele Sales/CSR agent, 2010-2011

Coordinated ticketing, general announcements to customers.
Facilitated general customer service to customers.

Sir Ira Simmons Secondary School

Visual Arts, Physical Education Teacher, 2000-2009

Instructed Forms 1-5 in Caribbean Examination Council Visual Arts and Physical Education
Planned and executed sporting activities and training sessions.
Prepared students across various sporting disciplines to compete at local sport meets.